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ServiceNow and AI operations Automation Lead @ Tata Consultancy

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 ServiceNow and AI operations Automation Lead

Job Description

Dear Candidate!


Greetings from TCS !!!


Role: ServiceNow and AI Ops Automation Lead


Location: Bangalore, Chennai, Hyderabad, Mumbai


Experience Range: 8 to 12 Years


Job Description:


  • Service Now lead and Devops Strong Service now and Devops operations experience.
  • LLMs & Frameworks: Handson with Azure OpenAI / OpenAI, AWS Bedrock, Google Vertex AI; proficiency in LangChain/LangGraph, LLM orchestration, and prompt engineering.
  • RAG & Search: Experience with vector DBs (Pinecone/FAISS/Chroma/Milvus), hybrid search (BM25 + vectors), document loaders/parsers, embedding models, and evaluation methods.
  • LLMOps / MLOps: CI/CD for GenAI; model & prompt versioning, offline/online evals, canary, observability (tokens, cost, latency, safety events), feature stores, and governance.
  • APIs & Services: Python (FastAPI/Flask) or Node.js (Express/Nest), REST/GraphQL, eventing, and containerization (Docker/Kubernetes); experience with scaling and caching strategies.
  • Security & Compliance: Implement data minimization, differential privacy, content filtering, abuse monitoring, secrets management, and policyascode for enterprise environments

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Tata Consultancy
Location(s): Mumbai

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Keyskills:   Servicenow Openai Devops Gen AI automation Cloud

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Tata Consultancy

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. \r\n\r\nWipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensiv...