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Customer Support Executive @ UST

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 Posted 60 days ago — confirm the vacancy is still active.

 Customer Support Executive

Job Description

Job Title: Customer Support Executive (Blended Process Work From Home)

Job Summary:

We are looking for dynamic and customer-focused individuals for a Blended Process (Voice + Non-Voice) role. This is a 100% Work From Home opportunity suitable for both freshers and experienced candidates.

Eligibility Criteria:

Qualification: Graduate / Undergraduate (both can apply)

Experience: Freshers & Experienced candidates are welcome

Excellent communication skills (verbal & written)

Basic computer knowledge and typing skills :-35 WPM

Technical Requirements:

Laptop/Desktop with Intel i5 processor or above

Operating System: Windows 11

RAM: Minimum 8 GB

Stable Wi-Fi/Internet connection

Key Responsibilities:

Handle customer queries via calls, chat, and email

Provide accurate information and resolve customer issues

Maintain high levels of customer satisfaction

Follow company processes and quality standards

Work Details:

Work Mode: 100% Work From Home

Shift: 24/7 rotational shifts

Working Days: 6 days a week

Week Off: 1 rotational off

Desired Skills:

Good problem-solving ability

Ability to multitask

Customer-centric approach

Basic troubleshooting skills

Benefits:

Opportunity to work from home

Exposure to customer handling skills

Growth opportunities within the organization

Note:

Candidates must have a dedicated workspace with minimal disturbance and meet all technical requirements.

Keep ready your Aadhar card and Pan card on the time of virtual round of interview

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Back Office Operations
Employement Type: Freshers

Contact Details:

Company: Startek Aegis Customer
Location(s): Pune

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Keyskills:   Email Support Backend Process Backend Operations

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