International Voice Process Executive - US Support
- IntouchCX
- 1 - 6 years
- Bengaluru
- 3 days ago
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Job Description
Dear Candidate,
Are you ready to step into a global career with endless growth opportunities? Join IntouchCX a trusted leader in Customer Experience (CX), digital engagement, and AI-enabled solutions and work with some of the worlds most recognized brands.
- About IntouchCX
With over 20+ years of industry excellence, IntouchCX operates across North America, Latin America, Europe, and Asia Pacific, delivering world-class customer experiences through voice, digital, and back-office solutions.
We combine cutting-edge technology, data-driven insights, and human expertise to create seamless, high-impact customer interactions. Our people-first culture focuses on innovation, inclusivity, continuous learning, and career growth, making us a preferred employer for ambitious professionals worldwide.
- Role: International Voice Process
Location: Electronic City Phase 1, Bangalore (Work from Office)
Shift: US Night Shifts
Schedule: 5 Days Working | 2 Rotational Week-Offs
- Responsibilities:
Having daily interactions with the customer to handle issues from
end to end via call
Going the extra mile to engage customers in solving issues and
ensuring satisfaction
Quickly and effectively building rapport with customers while
diagnosing and resolving ssues
Providing white glove service and having the ability to provide an
overall excellent customer experience
Managing customer expectations regarding estimated response
times
- What We Offer:
Salary up to 30,000/month + 6,000 performance incentives
Total CTC up to 4.9 LPA
Free two-way cab & meals
Comprehensive health insurance
PF & statutory benefits
Global exposure & fast-track career growth
- Interview Process:
HR Round
Operations Round
- Note: Immediate Joiners Preferred
- Explore More About Us:
Website: https://www.intouchcx.com/
LinkedIn: https://www.linkedin.com/company/intouchcx/
Take the next step toward a rewarding global career. Be part of a company where your growth truly matters.
Call/WhatsApp: 8147091***
Email: sh**********a@in******x.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Bengaluru
Keyskills: Customer Service US Process International Voice Us Voice Process International BPO Blended Process International Call Center Semi Voice Voice Process Voice Support Customer Support International Voice Process UK Process International Calling
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