Job Description
Position title: Lead-PMO and Transformation
Reports to: Head of Group Transformation Model
Position location: Goregaon, Mumbai
The Program Management Officer (PMO) is accountable for designing, governing, and operating the portfolio and program governance architecture within the Group Transformation Model. The role ensures end-to-end alignment between strategy, roadmap, execution plans, financials, KPIs, and benefits realisation through structured governance, digital toolkits, and integrated reporting.
Job Purposes:
- Own and operate portfolio and program governance aligned to the Group Transformation Model
- Enable structured demand intake, prioritisation, and decision-ready leadership reporting
- Architect and maintain compliant digital structures across roadmap and execution layers
- Safeguard KPI traceability, benefits realisation, and financial alignment
Job Scope:
Financial: Multi-million Portfolio across Regions and Functions
Staff:
- Individual Contributor role
- Indirect influence across PMOs, Program Leads, Initiative Owners, Finance, and Digital teams
Relationships
- Regional/Program PMOs and Transformation Leads
- Finance Business Partners
- Initiative Sponsors and Business Owners
- TDDI Teams
- Tool Administrators and System Owners
Scope: Global / Cross-Region Governance under Group Transformation Model
Main assignments:
- Own and operate governance frameworks across portfolio and program levels
- Facilitate business planning cycles, initiative intake, roadmap design, and refresh processes
- Drive prioritisation workshops and demand-supply alignment sessions
- Govern KPIs, financials, benefits, RAID, dependencies, and critical path
- Translate Mission Letter KPIs into structured portfolio KPI frameworks
- Ensure business case integrity including ROI, assumptions, cost, and benefit traceability
- Architect initiatives across Execution Roadmap, Strategy Execution Plan, and Project Plan toolkits
- Configure and deploy governance dashboards, automated workflows, and integrated reporting
- Manage integrations with financial systems, Jira, Triskell, Power BI, Tableau, SharePoint and related platforms
- Maintain system hygiene, access governance, lifecycle management, and architectural integrity
- Coach PMOs, PMs and initiative owners on governance discipline and model compliance
- Ensure documentation, continuity, and professional stewardship of the model
Person Specification :
- 10 to 15 years of experience in Project or Program Management including PMO/PgMO environments
- PMP, PgMP or PRINCE2 certification preferred
- Hands-on experience with Smartsheet preferred, or Asana, Jira, Microsoft Project, Monday.com
- Strong data visualisation capability including Power BI dashboard development
- Strong governance design and portfolio structuring expertise
- High financial acumen with understanding of business case development and ROI modelling
- Strong stakeholder engagement and facilitation skills
- Experience managing cross-functional and cross-geography dependencies
- Strong written and verbal communication skills
- Ability to operate in structured governance environments while enabling controlled flexibility
Competencies:
The Program Management Officer PMO as a Service requires advanced portfolio governance expertise, strong financial and analytical acumen, structured problem-solving capability, and the ability to influence and enable stakeholders across regions. The role demands disciplined execution, architectural thinking, and professional stewardship aligned to Sodexo values.
1.Strategic Problem Solving & Governance Design Advanced
- Identifies systemic portfolio and governance gaps across regions and programs
- Designs scalable, structured governance frameworks beyond predefined solutions
- Translates strategic objectives into measurable KPIs and portfolio controls
- Verifies effectiveness through data-driven outcomes and continuous improvement
2. Client & Stakeholder Focus Advanced
- Maintains structured engagement with initiative sponsors, PMOs, and Finance
- Facilitates prioritisation workshops and governance forums
- Provides exception-based, decision-ready insights to leadership
- Ensures service continuity during planning cycles and organisational transitions
3. Financial & Revenue Governance Acumen Advanced
- Designs business case, ROI, and benefit tracking frameworks
- Aligns financial governance with portfolio decision-making
- Establishes reporting mechanisms for cost control, value realisation, and performance tracking
- Applies strong commercial and P&L awareness within transformation portfolios
4. Organisational Discipline & Execution Excellence Advanced
- Demonstrates excellent time management and prioritisation across multiple governance cycles
- Operates effectively under pressure and tight reporting timelines
- Maintains system hygiene, documentation integrity, and data quality
- Manages multiple dependencies and critical path risks simultaneously
5. Inclusive Leadership, Coaching & Capability Building Advanced
- Coaches PMs and initiative owners on governance discipline and model compliance
- Encourages structured thinking and accountability across stakeholders
- Contributes to building a high-performing governance environment aligned to Sodexo values
- Supports knowledge transfer, continuity, and reusable governance patterns
6. Communication & Professional Influence Advanced
- Demonstrates highly developed written and oral communication skills
- Translates complex portfolio data into clear executive narratives
- Designs dashboards and reporting structures that drive action
- Engages stakeholders with credibility, clarity, and structured thinking
Job Classification
Industry: Facility Management Services
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Other Program / Project Management - Other
Employement Type: Full time
Contact Details:
Company: Sodexo
Location(s): Mumbai
Keyskills:
Program Management