Process Developer - Trade Promotions - Bangalore
- Genpact
- 2 - 5 years
- Malur
- 2 days ago
- Email to a friend
- Report this job
Job Description
Ready to shape the future of work?
At Genpact, wedontjust adapt to changewe drive it. AI and digital innovation are redefining industries, andwereleading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwerescaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a teamthatsshaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, andcutting-edgesolutionswe help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
Inviting applications for the role of Process developer Trade promotions
**Work location: Bangalore (work from office)
- Responsibilities
- Develop team that answer supplier queries around Contract Load and Chargebacks
- Ensure Phone Calls are answered on time
- Analyzetypes of queries received and share trends
- Coordinate supplier contracts through the 9.1 contract system based on supplier documentation (including loading customer to GPO base contracts and tiered contracts as supported by supplier documentation).
- Request supporting contract documentation from suppliers though correspondence and relay eligibility issues to AM to help resolve
- Help in crafting training needs for the Contract Load and Chargebacks teams
- Work with Contract Load and Chargebacks processing Ops Leads to resolve queries
- Research supplier issues to resolve validity and provideappropriate support
- Handle supplier communication and with focus on speed to answer
- Find opportunities and recommend solutions for process and automation improvements.
- Work exception reports daily andutilizereporting toidentifypossible qualityissues.
- Proactively work with suppliers to ensure compliance with agreements, specifically the timeliness and completeness of information. Responsible for the customer concern of compliance issues.
- Ensure that service level expectations are met or exceeded.
- Utilizesystems and software to perform sophisticated research assignments.
Qualifications
Minimum qualifications
- Any Graduate
- Ability to work on multiple ERP, masterdataand workflow solutions
- Excellent English language skills (verbal and written)
- Experience in Customer Service
- Should be expert in French
- Preferred qualifications
- Related business experience in Financial Services, Accounting, Financial, or Wholesale Drug industry.
- Experience should involve contract administration, reconciliations, supervising customer compliance, problem solving, research and analysis.
- Demonstratedability toidentifygaps in business operations and offer potential solutions. Proventrack recordin successfullymaintainingkey accounts, as well as research and analysis capabilities
- Exposure to ERPs like JD Edwards and SAP 7.4
- Six Sigma Certification
Why join Genpact?
- Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in theonly direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process jobapplicationsand applicantsare not required topay toparticipatein our hiring process in any other way. Examples of suchscamsincludepurchasinga 'starter kit,' paying to apply, orpurchasingequipment or training.
Job Classification
Industry: BPM / BPOFunctional Area / Department: BFSI, Investments & TradingRole Category: BFSI, Investments & Trading - OtherRole: BFSI, Investments & Trading - OtherEmployement Type: Full timeContact Details:
Company: GenpactLocation(s): Malur
Keyskills: Trade Promotion Chargeback Settlements
Similar positions
Genpact
\n\nAbout Accenture\r\nAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accentur...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in