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Customer Service Representative @ Bpo company

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Bpo company  Customer Service Representative

Job Description

Greetings from ShiningStars ITPL!!!


We are hiring for enthusiastic and customer-focused individuals to join our team for inbound voice and chat support roles. This is a great opportunity to build a career in the BPO/Customer Service industry.


Location: Bidhannagar, Kolkata


Eligibility:

  • Undergraduate / Graduate
  • Freshers and experienced candidates can apply
  • Good communication skills required

Job Role:

  • Handle customer queries via calls and chat
  • Provide accurate information and resolution to customers
  • Maintain high levels of customer satisfaction
  • Follow communication scripts and company guidelines
  • Document customer interactions and feedback

Work Details:

  • 6 days working with 1 rotational off
  • Rotational shifts 24/7 shift

Note: 1-side cab facility available during odd hours


Interview mode: Walk-in

Interview rounds: 3


Salary Details:

  • Freshers: 14K ctc to 15K ctc
  • Experienced Candidates: 19K ctc to 21K ctc
  • Quarterly Bonus: 2,974

Interested candidates can share their resume on 8657002*** (HR Tanaya)


Thanks and Regards,


Tanaya Amate

ShiningStars ITPL


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Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: bpo
Location(s): Kolkata

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Keyskills:   kolkatajobs BPO Customer Service Customer Support graduate hiring fresher kolkata Customer Care undergraduate hiring bpo jobs

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₹ 1.75-2 Lacs P.A

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