Process Associate- Sourcing & ProcurementReady to shape the future of work?
At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of Process Associate, Source to Pay
Job Location: Hyderabad(Work from Office)
Responsibilities
Good understanding on PR to PO creation, PO amendments, Helpdesk query
resolution, etc.
Validate Review Quote and Supporting Documentation attached in the
Purchase Requisition
Perform Compliance check and Create Purchase Orders in the relevant
system
Resolve Queries related to Vendor, PO Amendment, Training to Business requestors, Finding right approver in Coupa/SAP
Effectively manage internal / external customers on queries related to Purchase Requisitions, Purchase Orders, How to Submit Invoices etc. received via Email or Phone/MS teams/Liveagent
Follow-up with suppliers and internal stakeholders on actions related to supplier enablement or procurement operations via Helpdesk ticketing system
Work with end users, Accounts Payable, Sourcing & Procurement and Master data teams to resolve issues and process the requests Perform all duties within assigned timeline and effectively communicate
progress of assigned tasks
Develop ideas and strategies to improve operational efficiency, add value,
aid business performance and work towards a strategy of continuous improvements.
Qualifications we seek in you!
Minimum Qualifications / Skills
Academic qualification : Degree in Science/Commerce/Engineering.
Must have sound knowledge of English, Good written communication skills.
Basic understanding of procurement/purchasing process in snack food and confectionery industry. Experience on handling procurement of Indirect materials.
Should have practical knowledge of Coupa /SAP modules/ServiceNow.
Should have basic knowledge of MS-Office.
Should have proven experience
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
Must be able to work on a flexible schedule (including weekend shift)
Why join Genpact?
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Keyskills: Procurement S2P Purchase Order Sourcing Po Creation Vendor Management Supply Chain Management Source To Pay SCM Supply Chain Contract Lifecycle Management Purchase Order Creation
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