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Customer Relationship Officer @ Airtel

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 Customer Relationship Officer

Job Description

An Airtel Customer Relationship Officer (CRO) is a frontline role responsible for managing customer experience and driving sales within an Airtel store. Key duties include assisting walk-in customers, resolving service issues and complaints, explaining and selling various Airtel plans and products, and promoting digital services like the Airtel app. The role requires excellent customer service, sales, communication, and problem-solving skills, and often involves a graduate-level education.
Role & responsibilities

Preferred candidate profile

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Airtel
Location(s): Tirupati

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Keyskills:   Communication Skills

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₹ 50,000-2 Lacs P.A

Airtel

Manipal Health Enterprises, commonly known as Manipal Hospitals, is an Indian for-profit private hospital network headquartered in Bangalore, Karnataka. The hospitals trace their origins to the Kasturba Medical College, founded by T. M. A. Pai in 1953.

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