Voice Coach
- TP
- 1 - 2 years
- Noida, Gurugram
- 2 months ago
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Job Description
We are looking for a highly skilled and experienced Voice Coach to join our team in Bengaluru. The ideal candidate will have 1-2 years of experience in the field.
Roles and Responsibility
- Deliver training materials, including presentations, guides, manuals, and course evaluations.
- Coordinate training schedules based on requirements.
- Develop and implement effective training programs.
- Provide coaching and feedback to employees.
- Collaborate with other teams to achieve business objectives.
- Analyze training effectiveness and provide recommendations for improvement.
Job Requirements
- Minimum 1 year of experience in voice coaching or a related field.
- Strong knowledge of customer experience management and CRM/IT enabled services/BPO.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Experience with training and development delivery.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Full timeContact Details:
Company: TPLocation(s): Noida, Gurugram+ View Contact
Keyskills: customer experience customer experience management coaching communication and interpersonal skills
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