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Senior Executive/Executive - Int Travel Process @ WNS Global Services

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WNS Global Services  Senior Executive/Executive - Int Travel Process

Job Description

Job Description:
We are hiring a Travel Process Executive for a leading MNC in Gurgaon. The ideal candidate should have minimum 6 months of experience in the travel industry with hands-on knowledge of GDS systems and travel tools.


To apply, call HR Anuradha at 9971191***


Key Responsibilities:

  • Handle end-to-end travel bookings (air, hotel, car rentals)
  • Manage changes, cancellations, re-issues, and refunds
  • Provide customer support via voice/email/chat
  • Ensure accuracy in fare rules, ticketing, and itineraries
  • Maintain high service quality and TAT as per process guidelines

Requirements:

  • Minimum 6 months experience in travel process
  • Working knowledge of GDS (Amadeus / Sabre / Galileo)
  • Familiarity with online booking tools and travel portals
  • Good communication skills (verbal & written)
  • Willingness to work in rotational shifts (if applicable)

Perks & Benefits:

  • Opportunity to work with a reputed MNC
  • Competitive salary + incentives
  • Professional work environment and growth opportunities

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: WNS Global Services
Location(s): Noida, Gurugram

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Keyskills:   GDS Ticketing Aviation IATA Rescheduling Voice Process Fares Amadeus International Ticketing US Process Airline Process Reservation Airlines Travel Process PNR Refunds Sabre Cancellation Travel Booking Galileo Air Ticketing International Voice Process International BPO

 Fraud Alert to job seekers!

₹ .5-6 Lacs P.A

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WNS Global Services

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Service...