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Technical Customer Service Representative @ TP

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 Technical Customer Service Representative

Job Description

Job description-


We are hiring Graduate Fresher/Experienced candidates for Voice/Blended Support at Teleperformance. If you're looking to kickstart your career in a global process with excellent learning opportunities, this is the perfect role for you.


Position: Technical Customer Service Representative


Shift Timings: 9 am to 9 pm (any 9 hours)(Day/ Evening Shifts)


It's a work from office job.


Eligibility Criteria-

  • Freshers/ Experienced candidates are welcome
  • International BPO experience = added advantage
  • Immediate joiners required this week.
  • Comfortable working in day/evening shifts.
  • We are looking for candidates who can join immediately in the upcoming week.

Key Responsibilities -

  • Respond to global customer queries via voice/blended support.
  • Provide clear, easy to understand technical assistance
  • 6 days working & 1 rotational off
  • Shift window: 9 am to 9 pm (any 9 hours)
  • Register complaints & offer suitable resolutions
  • Maintain accurate CRM updates
  • Deliver excellent customer experience

Why Join Teleperformance? Competitive package, Provident Fund, Great Incentives, Work with international clients, Strong learning & growth framework. Perfect opportunity for fresh graduates to begin a tech enabled support career.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: TP
Location(s): Mumbai

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Keyskills:   Blended Process Excellent Verbal And Written Communication Skills Technical Support Voice Support International BPO

 Fraud Alert to job seekers!

₹ 2.75-3 Lacs P.A

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TP

excellent verbal communication skills , Sales experience Bpo experience, International process