Customer Service Associate @ TP

Home > Customer Success, Service & Operations - Other

Customer Service Associate

TP
0 - 12 years
Noida, Gurugram
15 hours ago
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Job Description

Roles and Responsibilities :

Handle customer inquiries, resolve issues, and provide solutions via phone calls in a professional manner.
Process customer requests for product information, orders, returns, and exchanges through effective communication skills.
Meet or exceed performance targets set by the company for quality standards, sales metrics, and customer satisfaction ratings.
Collaborate with internal teams to resolve complex issues and escalate when necessary.

Job Requirements :

0-12 years of experience in Any environment . Grad Freshers are welcome.
Good knowledge of upselling/sales techniques .
Strong English language proficiency with excellent verbal communication skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Contact Details:

Company: TP
Location(s): Noida, Gurugram

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Keyskills: Customer Support Sales Voice Process BPO Upselling Bpo Voice International Voice Process

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₹ 1-4.5 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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TP

TPF Software India Pvt. Ltd. is a Chennai-based IT services and consulting company, part of TPF Software Inc., which was founded in 1986. The company specializes in building core applications for aviation, finance, and hospitality sectors, leveraging IBMs TPF and z/Series technologies. It offers IT ...

Customer Service Associate @ TP

Home > Customer Success, Service & Operations - Other