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Technical Customer Support Executive @ TP

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TP  Technical Customer Support Executive

Job Description

Job description-


We are hiring Graduate Fresher/Experienced candidates for Voice/Blended Support at Teleperformance Malad West, Mumbai! If you're looking to kickstart your career in a global process with excellent learning opportunities, this is the perfect role for you.


Position-


Technical Customer Support Executive


Shift Timings-


9 am to 9 pm (any 9 hours)(Day/ Evening Shifts)


Office Location-


Teleperformance Towers, 1406-A/ 28, Malad, Mindspace, Malad West, Mumbai, Maharashtra-400104


It's a work from office job. Eligibility Criteria-


  • Freshers/ Experienced candidates are welcome
  • International BPO experience = added advantage
  • Immediate joiners required this week.
  • Comfortable working in day/evening shifts.

Key Responsibilities


  • Respond to global customer queries via voice/blended support.
  • Provide clear, easy to understand technical assistance
  • 6 days working & 1 rotational off
  • Shift window: 9 am to 9 pm (any 9 hours)
  • Register complaints & offer suitable resolutions
  • Maintain accurate CRM updates
  • Deliver excellent customer experience

Why Join Teleperformance?


Competitive package, Provident Fund, Great Incentives, Work with international clients, Strong learning & growth framework. Perfect opportunity for fresh graduates to begin a tech enabled support career.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: TP
Location(s): Mumbai

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Keyskills:   Excellent Verbal And Written Communication Skills Technical Support Voice Process Voice Support International BPO

 Fraud Alert to job seekers!

₹ 2.75-3.25 Lacs P.A

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TP

TPF Software India Pvt. Ltd. is a Chennai-based IT services and consulting company, part of TPF Software Inc., which was founded in 1986. The company specializes in building core applications for aviation, finance, and hospitality sectors, leveraging IBMs TPF and z/Series technologies. It offers IT ...