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Urgent Vacancy For Voice Process WFH @ Tech Mahindra

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Tech Mahindra  Urgent Vacancy For Voice Process WFH

Job Description

We are currently having openings in our Voice Process 100% work from home in permanent mode (only for English and Bengali)
Share your cv on 7980345***

  • Designation-
  • Customer Support Associate.
  • Job Profile-
  • Have to resolve customers query Voice Call
  • System requirements
  • i5 7th Generation or Ryzen 5 7th Generation
  • 10 GB RAM or above
  • Windows 10 or above
  • min 20/mbps net speed
  • Mandatory Criteria-
  • Minimum HS
  • Both fresher & experienced can apply
  • Excellent verbal communication skill in English & Bengali without major MTI for Voice process
  • Customer Orientation.
  • Rotational Shift , 10 hours of the day,( 9 hrs. work and 1-hour break)
  • No planned leave for upcoming 3 months after joining
  • 5 Days working 2 days rotational week off
  • Should have a typing speed of 30WPM with 90% accuracy
  • Interview Structure-
  • HR round - General check.
  • Typing Test
  • OPS round General Check
  • Voice Versant (V4 and above)
  • Client Round Video Call
  • Payouts
  • 12.5k - 14.1k in hand
  • Documents Required
  • Education Mark sheets
  • Aadhar Card
  • Pan Card
  • Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

Share your cv on 7980345*** Role & responsibilities

Preferred candidate profile

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Customer Service Customer Support Domestic Voice Process Remote Voice Process

 Fraud Alert to job seekers!

₹ 1.25-2 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...