Retail Business Analyst (Senior)
- CGI
- 8 - 10 years
- Pune
- 2 months ago
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Job Description
Sr Retail BA
Retail Business Analyst (Senior)
Sr BA / Functional Consultant Retail & E-commerce
We are looking for an experienced Business Analyst or Functional Consultant in Retail and E-Commerce domain to join our team. This position will focus on collaborating with Client and development team for various initiatives across Marketing, E-Commerce, Core Retail, Supply Chain and various Merchandising applications
-Work closely with business users to understand, refine, and document functional requirements, process gaps, and enhancement needs
-Support AMS and AD initiatives across E-commerce, Core Retail, Supply Chain, MDM/PIM, and Merchandising Applications
-Provide strong understanding of core retail processes such as merchandising, pricing, promotions, inventory, replenishment, order management, store operations, and e-commerce fulfilments
-Act as the bridge between business, delivery, and technology teams for incidents, change requests, and project enhancements
-Prepare and manage BRD/FRD, user stories, process flows, functional specifications, and test scenarios
-Support production issues, functional analysis, defect triage, UAT, and release validation across AMS engagements
-Bring experience in Oracle Retail modules / retail platforms, MDM concepts, and integration touchpoints with upstream/downstream systems
-Expected to have strong stakeholder communication, retail domain knowledge, and ability to work in KTLO + enhancement + project delivery environments
-Contribute to peak sales and trading event support by helping validate business readiness, monitor critical flows, and support rapid issue resolution during high-volume periods
-Minimum 5 years of experience in Retail, with strong stakeholder management and exposure across support, enhancements, and project delivery
. Experience:
o 8-10 Years of experience as a Business Analyst.
o Extensive experience in the Retail and Wholesale industry, with a deep understanding of retail operations and customer engagement.
. Education:
o Bachelor's or Master's degree in Computer Science, Engineering
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: CGILocation(s): Pune
Keyskills: Business Analyst Retail & E-commerce Retail Business Analyst Stakeholder Management
CGI
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-persona...
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