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Vip Support Engineer @ 3i Infotech

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 Posted 76 days ago — confirm the vacancy is still active.

 Vip Support Engineer

Job Description

Job description

  • Deliver dedicated technical support to VIP clients, including troubleshooting hardware, software, and network issues.
  • Provide break/fix support for devices such as PCs, laptops, smartphones, tablets (iPads), and BYOD Macs.
  • Manage and support video conferencing equipment and collaboration tools.
  • Ensure smooth operations across Apple, Windows, and enterprise environments (Active Directory, Office 365, etc.).
  • Handle incident management and service requests promptly, maintaining high client satisfaction.
  • Perform proactive maintenance, updates, and security checks on VIP systems.
  • Collaborate with IT teams to resolve complex technical issues.
  • Offer flexible support, including after-hours or weekend coverage when required.

Qualifications & Skills

  • Graduate in IT/Computer Science or related technical field.
  • 38 years of experience in IT support, preferably in executive/VIP support roles.
  • Strong knowledge of Windows, Mac OS, Office 365, Active Directory, and networking basics.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication, discretion, and ability to work under pressure.

Interested candidates can share resumes on Va************n@3i********h.com or call me on 9869816***


Exp required - 3years

Location - BKC

Immediate to 15days joiners are preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: 3i Infotech
Location(s): Mumbai

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Keyskills:   Vip Support Outlook Configuration End User Support Mac Support Video Conferencing vip Mac

 Fraud Alert to job seekers!

₹ 2.25-3.75 Lacs P.A

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3i Infotech

3i Infotech is a global IT products & services company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requirements of a variety of industry ...

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