Technical Support Advisor
- Alaric Ventures
- 1 - 3 years
- Mohali, Chandigarh
- 2 months ago
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Job Description
Why to Join ALARIC VENTURES
Known as career builders and paymasters.
Best and unbeatable benefits for the employees.
Effective career and financial progression system.
Most organic and friendly work environment.
Plethora of success and growth stories.
Position Overview:
We are looking for a highly motivated and enthusiastic Individual for Customer Support representative role for our US clients infrastructure management. You will be responsible to provide online assistance to US customers related to form submissions. Being a customer care representative, is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment.
Required skills:
Excellent Interpersonal skills
Strong problem-solving skills and attention to detail.
Eagerness to learn and adapt to new technologies.
Ability to work well in a team and independently.
Analytical and troubleshooting skills.
Knowledge about internet browsers EDGE, Mozilla and Firefox
Basic understanding of Operating systems (windows)
Shift timing and working hours:
Night shifts and Rotational shifts
5 Days working in a week
Benefits and compensation:
Group Health insurance and other benefits.
The Best working culture and opportunities for professional growth.
Learning opportunities in leading technologies
Compensation as per Market Standard
Training and development programs.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Technical Support - Voice / BlendedEmployement Type: Full timeContact Details:
Company: Alaric VenturesLocation(s): Mohali, Chandigarh
Keyskills: Communication Skills International Voice Process
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