Workforce Management Analyst - Legion (Good To have)
- ADROITENT
- 5 - 10 years
- Noida, Gurugram
- 2 months ago
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Job Description
Workforce Management Analyst (Legion)
About the Role
Were looking for a detail-oriented and collaborative Workforce Management (WFM) Analyst to support and optimize our workforce management systems. This role will primarily focus on Legion WFM. Youll play a key role in ensuring our scheduling, timekeeping, accruals, and wage & hour compliance processes are efficient, scalable, and aligned with business needs. If you enjoy solving problems, improving systems, and working cross-functionally, this role is for you.
Key Responsibilities
- Serve as the primary analyst for Legion WFM, supporting scheduling, timekeeping, compliance, and accruals.
- Assist in testing and rollout of new Legion features, updates, and integrations.
- Monitor system performance, troubleshoot issues, and coordinate with Legion support as needed.
- Develop and maintain documentation for processes, configurations, and training materials.
- Collaborate with business stakeholders to gather requirements and translate them into system configurations or enhancements.
- Learn end-to-end business processes and support WFM-related data needs (e.g., reporting, audits, and analysis) to help scale operations.
Qualifications
- 3+ years of experience in WFM systems; Legion experience preferred, plus exposure to tools like UKG, Dayforce, and/or Workday WFM (not required).
- Required: experience working in a product-led environment and supporting off-the-shelf (vendor-based) software products.
- Solid understanding of workforce management technology concepts: time and attendance, scheduling and forecasting, labor planning and optimization, absence management (accruals), workforce analytics and reporting, compliance management.
- Demonstrated ability to work independently in a fast-changing environment, balancing structure with agility.
- Strong analytical and problem-solving skills with a bias toward action.
- Excellent communication and documentation abilities; able to translate technical terms into business language.
- Experience with system testing, configuration, and user support.
Preferred Qualifications
- Bachelors degree in business, Information Systems, HR, or related field.
- Familiarity with workforce operations in retail or similar industries.
- Knowledge of compliance and labor regulations as they relate to scheduling and timekeeping.
- Understanding of integration points between WFM and HCM systems.
- Familiarity with AI-enabled capabilities in modern WFM platforms (e.g., forecasting, scheduling optimization, anomaly detection) is a plus.
- Exposure to agile delivery principles and structured testing frameworks.
What Success Looks Like
Youll succeed in this role if you:
- Deliver configurations and documentation that are clean, scalable, and audit-ready.
- Proactively identify and resolve system issues before they impact operations.
- Build strong relationships with stakeholders across HR, Operations, and IT.
- Thrive in a collaborative environment where priorities evolve and innovation is encouraged.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Automation DeveloperEmployement Type: Full timeContact Details:
Company: ADROITENTLocation(s): Noida, Gurugram
Keyskills: WFM UKG legion Workforce Management Dayforce Workday
ADROITENT
ADROITENT, INC. is a global technology services and outsourcing company delivering high-quality software engineering services using agile methodology and SEI-CMMi processes.
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