As a Customer Success , you will own the post-sales client journeydriving onboarding, campaign success, client retention, and growth. Your goal will be to deliver measurable performance outcomes for clients while deepening their adoption of Newtons platform modules.
This role requires strategic thinking, performance marketing expertise, and the ability to influence internal and external stakeholders. Youll work across cross-functional teams to deliver campaigns, insights, and long-term value for clients while contributing to Newtons top-line and bottom-line growth.
Key Responsibilities
Client Success & Growth
Be the clients trusted advisoraligning Newtons capabilities with their acquisition and growth goals.
Own client onboarding, expectation-setting, and strategic planning from day one.
Conduct regular QBRs/MBRs to track success, surface insights, and identify opportunities to cross-sell and up-sell additional Newton modules to deepen platform adoption.
Serve as a subject matter expert on iOS growth, Apple Ads, and App Store strategies.
Plan, execute, and optimize Apple Ads campaigns using Newtons proprietary platform.
Leverage automation, data-driven bidding, and custom analytics tools to drive performance.
Monitor industry trends, vertical-specific benchmarks, and campaign healthensuring best-in-class execution.
Communicate performance insights clearly and strategically to clients and internal teams.
Collaborate with Sales, Client Management, Design, Product, Engineering, and Finance teams for seamless delivery.
Partner closely with Apples team to drive alignment and ensure client satisfaction.
Provide feedback to Product, Tech, and Data Science teams for platform improvements and new features.
Ensure smooth handovers from Sales and a unified experience across all touchpoints.
Requirement:
Experience: 24 years in performance marketing or digital advertising, with a focus on account strategy, growth, or media buying.
Education: Bachelors degree or higher. On Marketing or Digital Marketing
Performance Expertise: Proven track record of managing large-scale digital campaigns and delivering measurable business outcomes.
Analytical Skills: Advanced proficiency in Excel/Google Sheets, pivot tables, and data interpretation for campaign optimization.
Strategic Thinking: Ability to translate business goals into actionable campaign strategies.
Communication: Strong verbal and written skillsable to clearly present insights, influence decisions, and build client trust.
Industry Acumen: Well-connected within the digital marketing ecosystem, with an understanding of mobile app growth trends.
If youre driven by performance, inspired by innovation, and want to help shape the future of mobile advertisingjoin us at Newton

Keyskills: performance marketing digital marketing data interpretation media buying digital campaigns pivot table client management advertising media google sheets digital advertising sales client retention excel campaign management marketing writing