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Customer Support Intern @ Futuresoft India

Home > Customer Success

 Posted 74 days ago — confirm the vacancy is still active.

 Customer Support Intern

Job Description

Role & responsibilities


Key Responsibilities

  • Handle customer queries via calls, email, or chat
  • Provide accurate information about products/services
  • Resolve customer complaints in a timely manner
  • Escalate complex issues to the relevant team
  • Maintain records of customer interactions
  • Ensure customer satisfaction and positive experience

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Futuresoft India
Location(s): Delhi, NCR

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Keyskills:   Client Success Email Support Chat Support Voice Process Client Coordination Query Handling Client Engagement Client Interaction Client Relationship

 Fraud Alert to job seekers!

₹ 20,000/month

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Futuresoft India

Headquartered in New Delhi, FutureSoft is a software consulting and technology services company specializing in industry-specific solutions, strategic outsourcing and integration services. Clients gain competitive advantage by leveraging our product

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