Managing Crosssell business through assigned team of sales officers in the designated area orterritory
Managing a team of sales officers
Responsible fordisbursement targets , sales officer productivity & lead conversion
Ensure properand complete documentation of loan documents (as per process requirements) and timely disbursements of loans
Interfacing withcustomers effectively for on-boarding of loans, resolution of queries andcustomer support
To be fullyacquainted and updated with process and provide necessary knowledge support toteam of sales officers
Effective co-ordination between sales team, customers, tele-calling unit & operations
Responsible for team performance in meeting targets in terms of sales, productivity, delinquencies
Maintain and monitor team performance in terms of discipline, attendance, quality norms
Effective communication with management team to resolve issues, seek clarifications
Capturing market feedback and provide inputs to improve team performance
skills":["Strong commercial and business acumenStrong customer focusGraduate / Post GraduateExcellent communication and negotiation skills"],
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