Role & responsibilities
Application Health check-up for all services, transfers, process and system level health check includes CPU, disk, thread, ports, process etc.
Environment management: which includes production, staging and framework environment should always be up and running.
Code migration at application level which can be required on need basis.
Resolve moderate to complex (P1, P2 and P3) incidents and problems effectively and in a timely manner.
Application Downtime support where application need to bring down/up for some upgrades.
Patching and version upgrades, patching can be part of quarterly or monthly upgrades, security patches at product level or platform level will be nice to have.
Coordination with other operation team, application and vendors.
Break fix which can be part of incident and long-term solution.
Minor enhancement at product level where requirement can be part of any fix or request.
Enhancement may be required to increase product performance, scalability, monitoring ability.
Providing 24X7 production support and available for escalations.
Responsible for performing root cause analysis and long-term fixes.
Recommend and review of backup and data recovery plan.
Responsible for providing trend analysis to management team to enable them to make informed decision.
Work in a cross-cultural team and communicate effectively, work cohesively.
Flexible to work in shifts (including night shift) and taking up on call is mandatory.
Good communication and reporting skills
Required experience in HL7/EDI/MFT integration middleware. Expert hands-on knowledge of one or more data integration middleware products and/or technologies. Product Expert in Data Integration engines such as:
1.Intersystem Health Connect Interface Engine
2.Corepoint interface engine
Preferred candidate profile
Application Health check-up for all services, transfers, process and system level health check includes CPU, disk, thread, ports, process etc.
Environment management: which includes production, staging and framework environment should always be up and running.
Code migration at application level which can be required on need basis.
Resolve moderate to complex (P1, P2 and P3) incidents and problems effectively and in a timely manner.
Application Downtime support where application need to bring down/up for some upgrades.
Patching and version upgrades, patching can be part of quarterly or monthly upgrades, security patches at product level or platform level will be nice to have.
Coordination with other operation team, application and vendors.
Break fix which can be part of incident and long-term solution.
Minor enhancement at product level where requirement can be part of any fix or request.
Enhancement may be required to increase product performance, scalability, monitoring ability.
Providing 24X7 production support and available for escalations.
Responsible for performing root cause analysis and long-term fixes.
Recommend and review of backup and data recovery plan.
Responsible for providing trend analysis to management team to enable them to make informed decision.
Work in a cross-cultural team and communicate effectively, work cohesively.
Flexible to work in shifts (including night shift) and taking up on call is mandatory.
Good communication and reporting skills
Required experience in HL7/EDI/MFT integration middleware. Expert hands-on knowledge of one or more data integration middleware products and/or technologies. Product Expert in Data Integration engines such as:
1.Intersystem Health Connect Interface Engine
2.Corepoint interface engine

Keyskills: HL7 HL7 Dicom Healthcare
Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. Operating in hundreds of locations across the globe, CGI delivers end-to-end services and solutions, including strategic IT and business consulting, systems integration, intellectual property, and manag...