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British Telecom - International Customer Service Voice @ BT Group

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 Posted 47 days ago — confirm the vacancy is still active.

 British Telecom - International Customer Service Voice

Job Description

Company: British Telecom (BT Group)


Location:- Gurgaon

Experience:- 1-5 Years (International BPO Voice)


British Telecom, one of the worlds leading telecommunications companies, is hiring International Customer Service Executives (Voice Process) for its captive unit.

This is an excellent opportunity for candidates looking to build a career in the international BPO/customer service domain.


Key Responsibilities: Handle customer queries via inbound/outbound calls (international process) Provide prompt and accurate resolutions to customer concerns Maintain high standards of customer satisfaction Follow company policies and quality guidelines.


Eligibility Criteria:


Education: Graduate & Undergraduate both can apply.

Experience: Freshers and experienced candidates welcome Strong communication skills in English Willingness to work in rotational shifts (international process)


Shifts: 24/7 Rotational Shifts

Weekoffs: 2 weekoffs (Rotational)


Compensation & Benefits:

Competitive Salary Package

5 Days Working + Both-Side Cab Facility (Within Service Zone)

Insurance & Mediclaim Coverage

Performance-Based Incentives

Work with a Captive Unit of British Telecom

Why Join British Telecom?

Part of a globally trusted telecom giant Stable and reputed captive work environment Strong growth and career advancement opportunities Employee-friendly policies and benefits


How to Apply:
Call or DM Priyanka - 8076143***
Email - Pr**************i@**.com

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: BT Group
Location(s): Delhi, NCR

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Keyskills:   Customer Service International Voice Process Customer Support Customer Experience Customer Care Customer Satisfaction

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