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Cloud Ops Engineer (US PST Hrs.) @ SRM Technologies

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 Posted 35 days ago — confirm the vacancy is still active.

 Cloud Ops Engineer (US PST Hrs.)

Job Description

Key Responsibilities

  • Troubleshoot and resolve production and non-production issues within defined SLAs
  • Assess incident severity and respond appropriately to minimize customer impact
  • Analyze system logs and debug issues to restore services quickly
  • Perform root cause analysis (RCA) and recommend preventive measures
  • Communicate incident status and updates to stakeholders effectively
  • Deploy, monitor, and support application releases across environments
  • Identify recurring issues, analyze trends, and propose long-term solutions
  • Automate manual processes to improve operational efficiency
  • Participate in a 24x7 on-call rotation to ensure continuous support
  • Work effectively in a fast-paced, high-pressure environment with flexible schedules

Required Skills Experience

  • 5+ years of hands-on experience in application support or cloud operations
  • Strong knowledge of operating systems: Linux (OEL, CentOS, Ubuntu, Amazon Linux) and Windows
  • Experience with middleware technologies: JBoss, Apache, Tomcat, NGINX
  • Familiarity with DevOps tools: Jenkins, Terraform, Git, Ansible
  • Scripting skills in Bash/Shell, Python, Perl, or Groovy
  • Kubernetes (K8) ArgoCD HelmChart
  • Knowledge of JIRA, Confluence
  • Solid understanding of networking concepts: DNS, firewalls, SFTP, file systems, LDAP
  • Experience with containerization technologies (e.g., Docker, Kubernetes)
  • Hands-on experience with monitoring tools such as Zabbix, Prometheus, Grafana, ELK stack
  • Experience working with AWS, OCI, or other cloud platforms
  • Familiarity with collaboration tools like JIRA and Confluence

Nice to Have

  • AWS or other cloud certifications
  • Experience with Agile methodologies (Scrum/Kanban)
  • Knowledge of databases (Oracle or other RDBMS) and data migration tools
  • Exposure to big data technologies like Hadoop or Spark
  • Experience with WebSphere, WebLogic
  • Familiarity with Elasticsearch, Kibana, EMR
  • Experience supporting tools like Informatica or Looker
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Site Reliability Engineer
Employement Type: Full time

Contact Details:

Company: SRM Technologies
Location(s): Hyderabad

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Keyskills:   Networking Linux JBoss Weblogic Perl Windows Informatica Oracle Middleware Python

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SRM Technologies

SRM Technologies is a global IT services and consulting company headquartered in Chennai, India. It provides solutions in digital transformation, product engineering, cloud services, cybersecurity, and enterprise IT support. Serving clients across industries such as automotive, healthcare, retail, a...

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