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Urgent Limited Vacancy For Customer Support Associate (wfo) @ Tech Mahindra

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 Posted 32 days ago — confirm the vacancy is still active.

 Urgent Limited Vacancy For Customer Support Associate (wfo)

Job Description

:Role & responsibilities

Associate Hiring Job Description (WFH)


Designation 

Associate Customer Support (WFH)

Job Profile 

FK Voice

Job Type 

Full Time Contractual for 3 months

Mandatory Criteria- 

Communication skill Excellent communication needed in English and Hindi

Education Min Higher secondary

Experience min 1 year BPO, Freshers are also welcome

Work Timing 24*7 rotational

Week off Rotational,5 days working

Maximum Age Limit - 40

Interview Structure - 

HR round Yes (over video call and Aadhar is mandatory for WFH)

Typing Test Min 25WPM/90% accuracy

Versant 3 & above

PMAP

Client Round Yes( Over Gmeet, Selfie with Aadhar is mandate)

System specification

Windows version- Win 10 or 11

RAM- 8gb or above

The processor must be either core i5 & above, Ryzen 5 & above

GEN 7 & above

Power Backup

Noice Cancelation Headset (USB)

Documents Required - 

Aadhar Card (Complete Date of Birth) Mandatory

E_ Aadhar_Mandatory

Pan Card - Mandatory

Education Marks sheets 10 th , 12 th , Mandatory


Experience Letter, Offer Letter, Pay slips (last 3 months) Applicable for

Experience Candidates

Salary and Benefits

For Fresher (WFH) 1,68,000, Monthly In hand 12.7k approx.

For Experience (WFH) 1,90,000, Monthly In hand 14.1k approx.

Apprentice _ 13K

ESIC & PF

Contact Person: HR Shreya Ganguly

Contact Number: 6290450*** (WP AND PHONE NUMBER)


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Contract

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Inbound Process Hindi Speaking Domestic Voice Process Excellent Communication In English Customer Care Customer Service Voice Process Voice Support Inbound Voice Process Customer Support Bpo Voice Domestic BPO Domestic Calling Customer Handling Domestic Process

 Fraud Alert to job seekers!

₹ 1.5-2 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

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