:Role & responsibilities
Associate Hiring Job Description (WFH)
Designation
Associate Customer Support (WFH)
Job Profile
FK Voice
Job Type
Full Time Contractual for 3 months
Mandatory Criteria-
Communication skill Excellent communication needed in English and Hindi
Education Min Higher secondary
Experience min 1 year BPO, Freshers are also welcome
Work Timing 24*7 rotational
Week off Rotational,5 days working
Maximum Age Limit - 40
Interview Structure -
HR round Yes (over video call and Aadhar is mandatory for WFH)
Typing Test Min 25WPM/90% accuracy
Versant 3 & above
PMAP
Client Round Yes( Over Gmeet, Selfie with Aadhar is mandate)
System specification
Windows version- Win 10 or 11
RAM- 8gb or above
The processor must be either core i5 & above, Ryzen 5 & above
GEN 7 & above
Power Backup
Noice Cancelation Headset (USB)
Documents Required -
Aadhar Card (Complete Date of Birth) Mandatory
E_ Aadhar_Mandatory
Pan Card - Mandatory
Education Marks sheets 10 th , 12 th , Mandatory
Experience Letter, Offer Letter, Pay slips (last 3 months) Applicable for
Experience Candidates
Salary and Benefits
For Fresher (WFH) 1,68,000, Monthly In hand 12.7k approx.
For Experience (WFH) 1,90,000, Monthly In hand 14.1k approx.
Apprentice _ 13K
ESIC & PF
Contact Person: HR Shreya Ganguly
Contact Number: 6290450*** (WP AND PHONE NUMBER)

Keyskills: Inbound Process Hindi Speaking Domestic Voice Process Excellent Communication In English Customer Care Customer Service Voice Process Voice Support Inbound Voice Process Customer Support Bpo Voice Domestic BPO Domestic Calling Customer Handling Domestic Process
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...