Senior Functional Consultant, Professional Services
- Icertis
- 4 - 5 years
- Pune
- 1 month ago
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Job Description
- Lead and manage end-to-end Icertis CLM implementations, ensuring timely and successful project delivery.
- Conduct thorough business requirement analysis and design tailored CLM solutions.
- Configure and customize the Icertis CLM platform to meet client-specific needs.
- Provide functional expertise and guidance to the implementation team, ensuring a high level of quality and client satisfaction.
- Collaborate with cross-functional teams, including development, testing, and support, to ensure a seamless implementation process.
- Conduct user training and knowledge transfer sessions, empowering clients to utilize the CLM platform effectively.
- Monitor and report on project progress, identifying and mitigating risks and issues.
- Maintain strong client relationships and provide post-implementation support as needed.
- Stay updated with the latest Icertis CLM features and best practices, contributing to continuous improvement.
- Minimum 4-5 years of experience in Icertis CLM implementations, with a proven track record of successful end-to-end projects.
- In-depth knowledge of Icertis CLM platform and its functionalities, including configuration and customization.
- Strong project management skills, with the ability to lead and motivate cross-functional teams.
- Excellent communication and interpersonal skills, with a client-centric approach.
- Analytical mindset with problem-solving abilities, able to identify and resolve complex issues.
- Ability to work independently and manage multiple projects simultaneously.
- Proficiency in contract lifecycle management concepts and best practices.
- Experience in training and knowledge transfer, with a focus on client empowerment.
- Willingness to travel as required for client engagements.
- Bachelors degree in Computer Science, Information Technology, or a related field.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: IcertisLocation(s): Pune+ View Contact
Keyskills: Computer science Automation Client satisfaction Contract management Business requirement analysis Analytical Project management Project delivery Continuous improvement Information technology
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Icertis
This is a manufacturing, Trading and Retail Sales Company.\r\nProducts: Door, Chokhat, Plywood, Board etc.
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