Tele Collection Executive
- Wroots Global
- 99 Positions
- Bengaluru
- 1 month ago
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Job Description
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Contact customers through outbound calls regarding pending payments or overdue accounts.
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Remind customers about due dates and guide them on payment procedures.
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Negotiate payment plans and follow up to ensure timely collections.
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Maintain professional and polite communication with customers during calls.
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Handle customer queries related to billing, payments, and account status.
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Update customer payment details and call records accurately in the system.
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Achieve daily and monthly collection targets assigned by the company.
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Escalate unresolved or high-risk accounts to the concerned department.
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Coordinate with internal teams for payment verification and issue resolution.
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Ensure compliance with company policies and collection guidelines.
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Maintain confidentiality of customer information and financial data.
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Build positive customer relationships while recovering outstanding payments.
Tele Collection Executive Roles & Responsibilities
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Tele Collection ExecutiveContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
Keyskills: telecalling customer support hindi recovery domestic bpo voice process collections
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