Customer Service Executive(Blended)- HR Shaeesta @ Wipro

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Posted 42 days ago — confirm the vacancy is still active.

Customer Service Executive(Blended)- HR Shaeesta

Wipro
0 years
Pune
1 month ago
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Job Description

Role & responsibilities

Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle international voice process calls from clients across various industries such as BPO, US process, and voice support.
Utilize strong communication skills to effectively address customer issues and provide timely solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Basic knowledge of networking.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Pune

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Keyskills: Blended Process Networking Semi Voice BPO Customer Service Customer Support CSE Customer Care

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Service Executive(Blended)- HR Shaeesta @ Wipro

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Customer Service Executive(Blended)- HR Shaeesta

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