Roles & Responsibilities International Voice Support Executive
Handle inbound and outbound customer interactions through voice support process
Resolve customer queries, complaints, and service requests professionally
Provide accurate information about products, services, and account-related concerns
Maintain excellent communication and customer handling skills during calls
Ensure customer satisfaction by providing timely and effective resolutions
Follow company policies, quality standards, and compliance guidelines
Escalate unresolved issues to the concerned department when required
Maintain proper documentation of customer interactions in CRM systems
Meet daily productivity, quality, and performance targets
Handle international customers with professionalism and empathy
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Care Representative