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Call Center Representative - Hotel Industry @ Rcj Employ Hr Services

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 This is an older posting (95 days ago). Verify the role is still open before applying.

 Call Center Representative - Hotel Industry

Job Description

    Job Title: Call Center Executive

    Location: Dubai, UAE
    Industry: Hospitality / Luxury Hotel


    Job Summary:

    We are looking for a professional and customer-focused Call Center Executive to handle guest inquiries, reservations, and service requests for a luxury hotel in Dubai. The role requires excellent communication skills and a strong commitment to delivering exceptional guest experiences.


    Key Responsibilities:

    • Handle inbound and outbound calls in a professional manner
    • Assist guests with room reservations, inquiries, and service requests
    • Provide accurate information about hotel services and facilities
    • Coordinate with internal departments to fulfill guest requirements
    • Maintain call records and ensure timely follow-ups
    • Resolve guest concerns efficiently and courteously

    Requirements:

    • Prior experience in call center or hospitality preferred
    • Excellent communication skills in English (additional languages are a plus)
    • Good computer and system handling skills
    • Customer-oriented with a positive attitude
    • Ability to work in rotational shifts

    Benefits:

    • Salary as per industry standards
    • Accommodation, food, transport, and visa provided

    Contact Details:

    Phone/WhatsApp: +91 hidden_mobile
    Email: hidden_email

Employement Category:

Employement Type: Full time
Industry: Hospitality
Role Category: F&B Service
Functional Area: Not Specified
Role/Responsibilies: Call Center Representative - Hotel Industry

Contact Details:

Company: Rcj Employ Hr Services
Location(s): United Arab Emirates

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Keyskills:   hotel guest service communication call center

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₹ 1 to 6 Yr

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