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Process Innovation Professional-human Resources Operations @ IBM

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 Process Innovation Professional-human Resources Operations

Job Description

Your role and responsibilities

As an Assistant Manager - HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:

You will update and process employee data in the HR System to provide accurate and timely information to a variety of HR Services.

Interface with customers to resolve questions and issues regarding compensation administration/processes.

Provides data for any internal business controls team as required.

Ensure compliance with the clients existing standards.

You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

Graduate/Postgraduate (MBA HR is preferred) with a minimum of 6-8 years of experience in Core HR & Issue Resolution for any International IT / ITES Companies.

Good verbal and written English language skills.

Ability to communicate and resolve difficult customer service issues Expertise and knowledge in Core HR-related processes (excluding Recruitment).

Good knowledge of MS Excel.

Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines.

Ability to troubleshoot and implement changes in his/her processes.

Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements.

Teamwork the ability to work well within the team is key to this role.

Preferred technical and professional experience

Ambitious individual who can work under their direction towards agreed targets/goals.

Ability to work under tight timelines and have been part of change management initiatives.

Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Enhance technical skills by attending educational workshops, reviewing publications etc.

Years of Experience:
6 - 8

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Generalist
Employement Type: Full time

Contact Details:

Company: IBM
Location(s): Bengaluru

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Keyskills:   Human Resources Change Management Administration Customer Service Compliance Hr Ms Excel Operations Issue Resolution Recruitment

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