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Urgent limited Vacancy For Customer Support Associate @ Tech Mahindra

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 Urgent limited Vacancy For Customer Support Associate

Job Description

Role & responsibilities

Associate Hiring Job Description (WFH)


Designation 

Associate Customer Support (WFH)

Job Profile 

FK Voice

Job Type 

Contractual till 31 st oct.

Mandatory Criteria- 

Communication skill Excellent communication needed in English and Hindi

Education Min Higher secondary

Experience min 1 year BPO(With docs), Freshers are also welcome

Work Timing 24*7 rotational

Week off Rotational,5 days working

Maximum Age Limit - 40

Interview Structure - 

HR round Yes (over video call and Aadhar is mandatory for WFH)

Typing Test Min 25WPM/90% accuracy

Versant 3 & above

Client Round Yes( Over G meet, Selfie with Aadhar is mandate)

System specification

Windows version- Win 10 or 11 (With Windows Pro/Education version) with

latest service pack; fixes/patch management to be carried out by partner on

these end-points at regular intervals (Virus definition updates and windows

updates as the examples)

RAM- 10gb or above

The processor must be core i5 & above

GEN 7 & above

Proper Internet connection( min 20mbps)

Power Backup

Noice Cancelation Headset (USB)

Documents Required - 

Aadhar Card (Complete Date of Birth) Mandatory

E_ Aadhar_Mandatory


Pan Card - Mandatory

Education Marks sheets 10 th , 12 th , Mandatory

Experience Letter, Offer Letter, Pay slips (last 3 months) Applicable for

Experience Candidates

Salary and Benefits

For Fresher (WFH) 1,68,000, Monthly In hand 12.5k approx.

For Experience (WFH) 1,90,000, Monthly In hand 14.1k approx.

Contact Person: HR Shreya Ganguly

Contact Number: 6290450*** ( Whatsapp and Phone call)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Contract

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Customer Service Voice Process Inbound Voice Process Domestic Voice Process Excellent Communication In English Inbound Customer Service Customer Calling Bpo Customer Service Hindi Speaking Customer Support Bpo Voice Domestic BPO Domestic Calling Customer Handling

 Fraud Alert to job seekers!

₹ 1.75-2 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

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