Business Process Consulting Professional
- Zensar
- 7 - 12 years
- Pune
- 29 days ago
- Email to a friend
- Report this job
Job Description
The Business Process Consulting role is integral to Zensars delivery of business strategies for banking clients. You will play a key role in ensuring the successful adoption of change initiatives by accurately eliciting, analyzing, and documenting requirements. Your holistic approach will cover the necessary changes across systems, people, and processes, ensuring a seamless transition. A strong understanding of CRM processes is highly advantageous.- 7-12 years of business analysis experience, preferably in the Payments domain.
- Solid understanding of UK domestic payments (FP, CHAPS, BACS) and SEPA/SWIFT payments.
- Experience working with global banking clients across various geographies.
- Proficiency in business analysis principles, methods, and tools.
- Ability to analyze complex processes and identify improvement areas.
- Excellent verbal and written communication skills for stakeholder engagement.
- Elicit, document, and manage business requirements effectively.
- Proficiency in problem-solving to address diverse business challenges.
- Experience working collaboratively with cross-functional teams in an Agile environment.
- CBAP or BCS certification in business analysis is preferred.
- Fulfill the Business Analyst role on various change projects, managing multiple streams of work.
- Understand and document existing business processes, proposing improvements where necessary.
- Produce high-quality project documentation, including requirements documents and customer journey maps.
- Ensure effective requirements engineering, maintaining full traceability to solution design and test scope.
- Apply a range of business analysis tools and techniques, adapting approaches as needed.
- Manage stakeholders at all levels, from senior management to technology teams.
- Prioritize requirements and manage the backlog of work items in collaboration with business and IT stakeholders.
- Create business process maps to optimize procedures and new processes.
- Map customer journeys to identify the full impact of changes on external customers.
- Conduct risk analysis for individual projects and the overall change portfolio.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: ZensarLocation(s): Pune
Keyskills: Business process BACS Process mapping Business analysis SEPA Agile Risk analysis swift payments CRM Business process consulting
Zensar
Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in