Application Support Engineer @ Accenture

Job Description

Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SailPoint IdentityIQGood to have skills : NAEducational Qualification : 15 years full time educationSummary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate with stakeholders to prioritize and address system issues effectively.

Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.

Monitor system performance and implement improvements to prevent recurring issues.Professional & Technical Skills: Must To Have Skills:

Proficiency in SailPoint IdentityIQ.

Experience in troubleshooting and resolving complex issues within identity and access management systems.

Strong understanding of system integration and workflow automation within enterprise environments.

Ability to analyze logs, diagnose root causes, and implement corrective actions efficiently.

Familiarity with scripting and configuration management to support system customization and enhancements.

The candidate should have minimum 5 years of experience in SailPoint IdentityIQ.

This position is based at our Bengaluru office.

A 15 years full time education is required.Qualification 15 years full time education

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Bengaluru

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   identity and access management configuration management scripting automation system integration workflow automation business systems business continuity access management troubleshooting