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Application Support Engineer @ Accenture

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 Posted 40 days ago — confirm the vacancy is still active.

 Application Support Engineer

Job Description

Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : BlueYonder Enterprise Supply PlanningGood to have skills : A&D Aftermarket
Minimum 7.5 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions that ensure the smooth operation of critical applications. The position demands continuous engagement with complex system environments, requiring adaptability and a keen eye for detail to maintain system reliability and performance throughout the day.Roles & Responsibilities:
  • Expected to be an SME, collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Lead efforts to streamline communication and coordination between cross-functional groups to enhance overall system support.
  • Mentor junior team members by sharing knowledge and guiding them through problem-solving processes.Professional & Technical Skills: Must To Have Skills:
  • Proficiency in BlueYonder Enterprise Supply Planning.Good To Have Skills:
  • Experience with A&D Aftermarket.
  • Strong analytical skills to diagnose and troubleshoot complex software issues within enterprise supply planning systems.
  • Ability to work collaboratively with diverse teams to implement effective solutions and improvements.
  • Experience in monitoring system performance and identifying potential risks before they impact business operations.
  • Familiarity with software lifecycle processes and incident management best practices.
  • The candidate should have minimum 7.5 years of experience in BlueYonder Enterprise Supply Planning.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.Qualification 15 years full time education
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: IT & Information Security
    Role Category: IT Support
    Role: IT Support - Other
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Bengaluru

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    Keyskills:   business operations operations business systems incident management system reliability analytical skills

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