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Walk-in || Final Trailing Docs Team Leader @ Consolidated Analytics

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 Walk-in || Final Trailing Docs Team Leader

Job Description

WALK IN ONLY ON BUSINESS DAYS ( MONDAY - FRIDAY- 4:30 PM to 6:00 PM)


DESCRIPTION:


The Team Lead for Final Trailing Docs oversees the comprehensive document retrieval and perfection lifecycle. This role manages a team of 10 Specialists focused on high-volume document imaging, system validation, and physical fulfillment. The TL is responsible for maintaining the health of the trailing document aging report and ensuring that all collateral is perfected for the end investor.


RESPONSIBILITIES:


  • Workflow Optimization: Manage the end-to-end document workflow, ensuring the team processes ~225 documents daily with a 15-minute average cycle time.
  • Vendor Management: Oversee relationships with third-party settlement agents and title companies to ensure timely return of recorded Mortgages and Final Title Policies.
  • Exception Handling: Manage the "Aged Items" list, personally intervening in cases where documents have been outstanding for more than 90120 days post-closing.
  • Fulfillment Oversight: Ensure the integrity of the digital-to-physical handoff, including the accuracy of FedEx shipping manifests and custodians' receipt acknowledgments.
  • Data Integrity: Verify that the team is correctly updating the Loan Origination System (LOS) to reflect accurate tracking of document status from "Requested" to "Closed."

QUALIFICATIONS:


Required Education and Experience:

  • 3+ years of experience in Mortgage Servicing, Title, or Post-Closing Document Management.
  • Expertise in county recording requirements and title policy standards.
  • Strong leadership skills with a focus on high-volume production and administrative accuracy.

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Back Office Operations
Employement Type: Walk-ins

Contact Details:

Company: Consolidated Analytics
Location(s): Chennai

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Keyskills:   Title Search LOS Loan Origination Title Verification US Mortgage Loan Processing Chat Support Document Review Title Review

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₹ 6-9 Lacs P.A

Consolidated Analytics

Zensar Technologies

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