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Urgent Limited Work From Home Job Vacancy @ Tech Mahindra

Home > Voice / Blended

 Urgent Limited Work From Home Job Vacancy

Job Description

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.

Designation

Customer Support Associate

Job Role

  • Resolve customer queries via voice calls

Job Details

  • Contractual role until 31st October
  • Fixed salary

Eligibility Criteria

  • Minimum education: Higher Secondary (12th Pass)
  • Minimum 12 months of BPO experience (with documents)
  • Freshers are also welcome

Work Details

  • Work timing: 247 rotational shifts
  • 5 working days with 2 rotational weekly offs
  • Maximum age limit: 40 years

Skills Required

  • Excellent verbal communication skills in English and Hindi
  • No major MTI (Mother Tongue Influence) for voice process

Important Conditions

  • Candidates should not have attended any Flipkart interview in the last 3 months

Interview Process

  • HR Round (Video Call; Aadhaar mandatory for WFH)
  • Typing Test (Minimum 25 WPM / 90% accuracy)
  • Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

  • Experienced Candidates: 1,90,000 CTC (Approx. 14.1K in-hand/month)(Minimum 12 months experience required)
  • Freshers: 1,68,000 CTC (Approx. 12.5K in-hand/month)

System Requirements

  • OS: Windows 10 or 11
  • RAM: 10 GB or above
  • Processor: Core i5, Gen 5 or above
  • Internet: Minimum 20 Mbps connection (Upload/ Download)
  • Power backup
  • Noise-cancelling USB headset

Documents Required

  • Aadhaar Card (with complete Date of Birth) Mandatory
  • E-Aadhaar Mandatory
  • PAN Card Mandatory
  • Educational documents (10th & 12th mark sheets)
  • For experienced candidates:
  • Experience Letter
  • Offer Letter
  • Last 3 months payslips

Interested candidates can reach out to:

Sakshi Priya at [7482986***] or email their resume to [sa**********3@te*********a.com].

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Contract

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Customer Support Good Communication In English Customer Handling Bpo Voice Process Customer Service Domestic Voice Process Bpo Voice Problem Solving

 Fraud Alert to job seekers!

₹ 1.5-1.75 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

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