Customer Support Representative @ Policybazaar

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Customer Support Representative

Policybazaar
0 - 5 years
Noida, Gurugram
26 days ago
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Job Description

Contact Person : HR Neetu Mehta - 7042547***

Job Title : Customer Service Specialist

Role & responsibilities :

Handle customer inquiries via phone.
Provide detailed information about our products and services.
Assist customers in making informed decisions about their insurance needs.
Maintain accurate records of customer interactions and transactions.
Resolve customer complaints in a professional and timely manner.
Collaborate with team members to improve customer satisfaction.

Preferred candidate profile :

Experience: 0-3 years.
CTC: 2.5 4LPA + Attractive Incentives
Excellent communication and interpersonal skills.
Ability to handle high-pressure situations and resolve conflicts effectively.
Basic computer skills and familiarity with CRM systems.
Strong problem-solving abilities and attention to detail.
High School Diploma and Bachelor's degree preferred.

Perks and Benefits :

Amazing work culture.
Complete Day shift.
6 Days working 1 Roster off
Attractive Incentives
Good opportunity for career progression.

Job Classification

Industry: Insurance
Functional Area / Department: BFSI, Investments & Trading
Role Category: General Insurance
Role: Insurance Agent / Advisor
Employement Type: Full time

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills: Communication Skills Customer Service Spoken English Customer Care Voice Process

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Policybazaar

KocharTech is an Indian Digital Transformation architect, specializing in AIoT, SaaS, and BPM solutions. We bridge the digital divide between humans and technology, serving over 500M customers globally.

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