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Process Associate Executive - International Non Voice / Email and Chat @ Company

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 Posted 33 days ago — confirm the vacancy is still active.

 Process Associate Executive - International Non Voice / Email and Chat

Job Description

Hiring for Non-Voice Process International & Domestic


Job Title:

Customer Support Executive Non Voice Process (Email & Chat Support)


Job Location:

Bangalore


Experience:

Fresher & Experienced Candidates with Excellent Communication Can Apply


Process:

  • International Non-Voice Process
  • Domestic Non-Voice Process
  • Email Support
  • Chat Support

Salary:

Up to 5.5 LPA (Based on Experience & Performance)


Working Days:

International Process

  • 5 Days Working
  • 2 Rotational Week Offs

Domestic Process

  • 6 Days Working
  • 1 Rotational Week Off

Interview Process:

  • HR Round
  • Non-Voice Versant Round
  • Operations Round

Interview Type:

One Day Interview Process


Roles & Responsibilities:

  • Handle customer queries through Email & Chat support.
  • Provide accurate and timely resolutions to customer concerns.
  • Maintain professional communication with customers.
  • Ensure high customer satisfaction and service quality.
  • Follow company guidelines and process policies.
  • Maintain proper documentation of customer interactions.
  • Work collaboratively with internal teams to resolve issues.
  • Achieve individual and team productivity targets.

Candidate Requirements:

  • Excellent written communication skills.
  • Basic computer knowledge is mandatory.
  • Immediate joiners are preferred.
  • Ability to work in rotational shifts.
  • Positive attitude and customer handling skills.

Walk-In Details:


Walk in to Mind Click and meet HR JOHN

Contact Number: 0821722... / 0821721...
(Call or WhatsApp)


Freshers looking to start their career in the BPO/Customer Support industry are highly encouraged to apply.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Walk-ins

Contact Details:

Company: Mind Click Company
Location(s): Bengaluru

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Keyskills:   Customer Service Non Voice Bpo Non Voice International Chat Process International BPO Blended Process Email Support Non Voice Process International Non Voice Chat Support Email Process Chat Process Customer Support Chat International Process

 Fraud Alert to job seekers!

₹ 50,000-3 Lacs P.A

Company

MindClick is a one-stop-solution with great resources for Talent Management, HR statistics. We provide man power staffing services for IT, NON -IT, BPO, KPO, ITES and corporate companies across PAN INDIA. At MindClick we have the ability to adapt to the ever-shifting demands of a rapidly-changing wo...

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