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Specialist, Infrastructure Engineering @ Fiserv

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 Specialist, Infrastructure Engineering

Job Description

Specialist, Infrastructure EngineeringWhat does a successful SRE L2 do at Fiserv

Our Engineers play a critical role in the success of our clients and are expected to effectively communicate our recommended solutions in a consultative role for each client. Therefore, a successful candidate will possess a high degree of self-management, personal accountability, strong communication skills, and teamwork. The ability to interact, engineer, and communicate collaboratively at the highest technical levels with customers, vendors, partners, and all members of staff is required.

What you will do:
  • System Reliability Availability: Design and maintain fault-tolerant, high-availability architectures across AWS, Azure, and GCP. Implement redundancy, load balancing, and automated failover strategies.
  • Cloud Infrastructure Management: Deploy, manage, and optimize cloud resources using IaC tools such as Terraform, Ansible.
  • Monitoring Observability: Implement monitoring, alerting, and logging frameworks using Splunk, Azure monitor, Dynatrace, AWS cloud watch or similar to detect and resolve issues proactively.
  • Incident Management: Lead real-time incident response, root-cause analysis, and postmortems to continuously improve uptime and resilience.
  • Capacity Planning Scaling: Predict traffic patterns, optimize resource utilization, and enforce autoscaling and performance best practices.
  • Automation Tooling: Develop scripts and internal tooling for automating routine tasks to reduce manual intervention. Languages may include Python, Power Shell, or Bash.
  • Security Compliance: Collaborate with security teams to implement secure infrastructure practices including encryption, role-based access, auditing, and vulnerability management.
  • Collaboration Mentorship: Work across engineering and DevOps teams, providing guidance on reliability best practices and mentoring junior SREs.
What you will need to have:
  • Bachelors degree or equivalent relevant experience.
  • 6 - 8 years of functional test experience, with significant hands-on automation exp.
  • Experience testing Java-based microservices and Spring Boot applications.
  • Solid front-end automation experience for Angular applications (v18+).
  • Practical experience with Oracle db and writing/optimizing SQL for test verification.
  • Proven experience with UI automation tools (Selenium, Cypress, Playwright) and API automation frameworks (Rest Assured or equivalent).
  • Familiar with test frameworks as JUnit or TestNG and mocking/stubbing approaches.
  • Exp integrating automated tests into CI/CD (GitLab, Jenkins, Maven) repositories.
  • Strong defect lifecycle management exp using JIRA documentation in Confluence.
  • Comfortable working in an Agile environment; strong verbal and written comm skills.
  • Excellent analytical, problem-solving and collaboration skills.
What would be nice/great to have:
  • Programming Scripting: Proficiency in Python, Power Shell, Bash, or equivalent for automation and system management.
  • Cloud Platforms: Hands-on experience with AWS, Azure, or GCP; strong understanding of VPCs, IAM, serverless architectures, and managed Kubernetes services.
  • Containers Orchestration: Experience with Docker and Kubernetes.
  • Infrastructure as Code (IaC): Proficient in Terraform, Ansible.
  • Monitoring Observability: Expertise with Splunk, Azure Monitor, Dynatrace, AWS Cloud Watch or similar tools.
  • Expert Knowledge and practical experience using Cloud data migration tools
  • Operating Systems: Advanced knowledge of Windows, Linux/Unix environments, with experience in system administration and networking fundamentals.
  • Incident Response: Strong problem-solving skills under pressure, with experience managing outages and mitigating risk.
  • Collaboration Communication: Ability to articulate technical insights, coordinate across teams, and contribute to a blameless culture to resolve issues and drive consistent results.
Preferred Qualifications
  • Industry certifications such as AWS Certified Solutions Architect, Google Cloud Professional DevOps Engineer, Azure Dev Ops Engineer.
  • Exposure to chaos engineering or resilience testing frameworks.
  • Prior experience in multicloud deployments or hybrid cloud environments.
  • Familiarity with service-level objectives (SLOs), indicators (SLIs), and error budgets for service reliability.
  • Gather feedback from the department on areas of improvement and provide solutions utilizing Azure

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: DevOps Consultant / Architect
Employement Type: Full time

Contact Details:

Company: Fiserv
Location(s): Bengaluru

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Keyskills:   Compliance Maven Spring Boot Devops Angular Microservices Front End Docker Confluence Agile Devops Engineer Selenium Aws Python Java Azure Infrastructure As Code Bash Jira Sql Jenkins Iam Gcp Gitlab Kubernetes Hybrid Cloud

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Fiserv

Fiserv is a global financial services technology provider with more than 13, 000 clients and 21, 000 associates worldwide. Each member of the Fiserv community helps our clients push the boundaries of what's possible in financial services, delivering deep expertise and innovative solutions to help fi...

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