Walk-in || Collection Specialist
- Sutherland
- 0 - 3 years
- Chennai
- 19 days ago
- Email to a friend
- Report this job
Job Description
Hi Connections,
We are currently hiring Collection Associate
to join our growing team at Sutherland.
EXP: 0 - 4 Years
Freshers Can Apply
Key Skills Required:
- Good Communication
- Freshers can Apply
- Mid Shift
- Graduate
Job Description
1. Review open accounts from the daily Ageing report
2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
4. Monitor customer payments activity to ensure receivables are collected in a timely manner
5.Ensure timely escalation in case of non-payment or no response
6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client
8. Assists with the cleanup of UC's (unapplied credits), short paid invoices
9. Send Dunning letter to customers to make the payment of delinquent accounts
10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
11.Update Daily/Weekly trackers and perform self-quality check
12.Adherence to Control and Compliance
13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments
Perks:
- Work From Home
- Flexible environment
- Career growth and learning opportunities
- Exposure to international processes
If interested, please share your resume or reach out directly: Email: Ab**************n@Su*************l.com Contact: 9791385***
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Chennai
Keyskills: Collections International Voice Process Otc Collection Payment Collection Debt Collection O2C Collections Accounts Receivable Collection Management Cash Collection Ar Collection Order To Cash Recovery Operations Debt Recovery Credit Collection
Sutherland
\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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