Walk-in || Sutherland Hiring For Airline Non voice Process /Excellent ...
- Sutherland
- 0 - 2 years
- Mumbai
- 27 days ago
- Email to a friend
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Job Description
Greetings from Sutherland !!!
Job Description !!
Contact - Laiba 0809711...
Job Title: Customer Support Executive Non Voice
Process: Chat & Email Support
Location: Airoli, Navi Mumbai
Working Days: Monday to Friday
Week Off: Saturday & Sunday (Fixed Off)
Shift Timings (Rotational):
7:00 AM to 4:00 PM
4:30 PM to 1:30 AM
Job Responsibilities:
Resolve customer queries through email support.
Provide accurate information and timely solutions to customers.
Maintain professional and clear written communication.
Ensure customer satisfaction by handling concerns effectively.
Follow company guidelines and process standards while responding.
Requirements:
Good written English communication skills.
Basic computer knowledge.
Ability to work in rotational shifts.
Immediate joiners preferred.
Freshers and experienced candidates can apply.
Skills Required:
Typing speed and accuracy.
Problem-solving skills.
Attention to detail.
Ability to handle multiple chats/emails efficiently.
Salary :
18,000 - 23,000 (Depending on Last Drawn and Interview )
3,500 /- Travel allowance
Contact - Laiba 0809711...
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Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: Fluent English Excellent Communication In English International BPO Communication Skills Bpo Customer Service freshers International Process Email Process International Voice Process
Sutherland
\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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