Customer Service Expert For Airline Voice Process | Praxis
- Praxis Services
- 0 - 4 years
- Noida, Gurugram
- 23 days ago
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Job Description
About Praxis Services
Praxis is leading Business Process Management company that services premium customers for a leading full-service luxury airline in India.
Praxis also specializes in Hotel Reservation Sales for over 300 mid-scale to luxury hotels in India and outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23,000 rooms are transacted at its state-of-the-art global delivery centre in Gurgaon, National Capital region (NCR), New Delhi.
Job Description for Airline Voice Process
Join Praxis Services and be a part of a dynamic travel team. The role involves assisting customers with travel-related queries, bookings, cancellations, and providing excellent customer support over calls.
Location: Gurgaon
Eligibility
Education: Graduate in any stream
We are looking for individuals with strong communication skills, a customer centric approach, and the ability to work in a dynamic environment. Should be flexible to work in shifts in a 24*7 operation with a rotational week-offs as per process requirement.
Freshers are welcome to apply and candidates with 1-5 years of experience into Customer Service/Travel/Voice Process.
Salary & Perks
- Competitive salary package (based on experience and interview)
- Performance based incentives
- Night shift allowances
- Airconditioned cabs or cabs allowance
- Career growth opportunities
- Friendly work environment
- Comprehensive Training & Development Programs
Ready to start your career?
Interested candidates can share their resume on
Nikita 8796593***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: Praxis ServicesLocation(s): Noida, Gurugram
Keyskills: Airlines Inbound Process Customer Service Ticketing Aviation IATA Tours Voice Process Amadeus International Ticketing Tourism Travel Airline Process Reservation Travel Process Bpo Voice GDS Air Ticketing
Praxis Services
It is the leading provider of reservation sales and on line sales solutions for Hotels. The company combines process expertise, information technology and analytical capabilities with operational insight and experience to provide a wide range of Revenue Optimization services. With domain knowledg...
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