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Senior Technical Program Manager-2 @ Mastercard

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 Senior Technical Program Manager-2

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Senior Technical Program Manager-2Job Description Summary
Who is Mastercard OverviewAre you a technical program manager who wants to focus on analytic platforms and data needs Are you passionate about coordinating and clearly communicating across teams while also managing risk and priorities for your team Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development We are currently seeking a Technical Program Manager for the Clearing Program. You will own the end-to-end delivery of engineering projects
  • Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program
  • Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations
  • Reports on progress, ensuring dependencies are covered
    Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful deliveryRole
  • Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery
  • Deep understanding of the design approaches and technologies utilized in your area
    Focus on the customer experience, the build and delivery processes and the problems to be solved
  • Work across multiple scrum teams (may be cross-cutting across products, scrum teams, and/or technologies or work may be vertically focused on a single product or feature set)
  • Align dependent organizations and remove/mitigate all blocking issues
  • Work directly with external to the organization or external to Mastercard technology providers and customers
  • Work with limited guidance, seeking guidance as needed because the product and delivery strategy is defined.
  • Deep understanding of the business and technical requirements for the solutions being built
  • Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system
  • Recognize complex designs and propose simplified solutions by working with software design engineers, principals and TPMs
  • Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability.
  • You identify blocking issues and manage their resolution.
  • Identify, assess, track and mitigate issues and risks at multiple levels
  • Write documentation as required
  • Partner with industry vendors that provide technology or user experience design components that support our architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings
  • Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate
  • Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels
  • Work across teams to optimize processes
  • Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives
  • Anticipate bottlenecks and adequately factor in contingency for unplanned delays
  • Determine if success metrics are in place and if not, you work to define them
  • Recognize discordant views and take part in constructive dialog to resolve them
  • Continuously assess development processes, test plans, and operations. You work with teams to improve concurrent project delivery.
  • Streamline and/or eliminate excess process in any area of the architecture, production operations environment, or business area where the same efforts (or issues) are repeated year-over-yearAll About You
  • Deep understanding of the design approaches, technologies and business drivers in your area
  • Demonstrated understanding of Project Management processes, strategies and methods
  • Expert level knowledge of software development processes and Agile practices
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Experience applying analytical thinking and problem-solving skills
  • Ability to predict challenges and seek to proactively head-off obstacles
  • Excellent time management and organizational skills
  • Experience in all things data writing SQL queries, researching data discrepancies, data reporting
  • Strong communications skills - both verbal and written - ability to communicate critical points efficient across a wide range of audiences
  • You have passion and experience in working on customer facing emerging products and services.
  • You have a strong sense of personal accountability regarding decision-making and supervising scrum teams
  • You are results driven with proven ability to effectively define and communicate project status, risks, and solutions in a proactive manner. Also able to manage support issues to drive to root cause and resolution.
  • You are high-energy, detail-oriented, proactive and adaptive and can work in a dynamic environment.
  • You have an ability to simultaneously manage short-term priorities and long-term initiatives and have experience working with agile software development processes, ideally as a scrum master.
  • You build solid and trust-based relationships within the team and various stakeholders and become a valued thought partner.
  • You can exercise influence outside your own teams to achieve results for the entire organization.

    • Job Classification

    Industry: Banking
    Functional Area / Department: Project & Program Management
    Role Category: Other Program / Project Management
    Role: Program Manager
    Employement Type: Full time

    Contact Details:

    Company: Mastercard
    Location(s): Pune

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    Keyskills:   learning and development project management software development software design scrum master time management user experience sql trade operations tpms data reporting design leadership scrum agile architecture customer experience

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    Mastercard

    Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks,...

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