Onsite Ops
- eClerx
- 2 - 5 years
- Mumbai
- 18 days ago
- Email to a friend
- Report this job
Job Description
eClerx is Hiring :
Experience: 2 to 5 years
Location: Pune / Mumbai (Full-time, On-site)
Shift: EMEA / UK Shift (e.g., 1:00 PM 10:00 PM)
Industry: Digital Marketing / E-commerce Operations
Job Purpose
We are looking for a process-driven and detail-oriented Operations Executive to manage digital campaigns and e-commerce platform backend activities for a premium client with a financial portfolio. In this role, you will act as the crucial link that takes approved creative content and executes, publishes, tracks, and optimizes it across multiple digital and e-commerce channels.
The ideal candidate does not need to create content but must excel at independent process execution, client reporting, and multi-channel campaign publishing.
Key Responsibilities
1. Campaign Execution & Content Publishing
- Manage the end-to-end publishing workflow of marketing assets across 45 different digital channels using multi-channel scheduling tools (e.g., Buffer, Hootsuite).
- Coordinate with design and content creation teams to secure final assets and handle backend scheduling.
- Enforce strict quality control and documentation checks to ensure no content goes live without formal sign-offs from internal/external authorities.
2. E-Commerce Backend Management
- Handle daily backend operations for websites built on Shopify or WordPress/WooCommerce (e.g., product updates, landing page configurations, and link testing).
- Deploy and maintain campaign destination pages, ensuring seamless setup of Static and Dynamic URLs.
3. Tracking, Optimization & Analytics
- Actively monitor and optimize campaign health using core performance metrics: Impressions, Clicks, and Click-Through Rate (CTR).
- Set up, monitor, and report on A/B testing variations for landing pages, ad creatives, and headers to drive higher conversion rates.
- Implement URL parameters and UTM extensions to accurately track customer attribution across email marketing and paid social media channels.
4. Client Communication & Autonomy
- Manage independent, professional communication (written and verbal) with international stakeholders, specifically UK/EMEA clients.
- Take full ownership of assigned workflows with minimal supervisor oversight, resolving day-to-day operational nitty-gritties efficiently.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Marketing & CommunicationRole Category: MarketingRole: Marketing - OtherEmployement Type: Full timeContact Details:
Company: eClerxLocation(s): Mumbai
Keyskills: digital marketing CTR Ecommerce Performance Marketing
eClerx
eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in