Hiring For Inbound Officer // Any Graduate @Kotak Mahindra Bank

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Hiring For Inbound Officer // Any Graduate @Kotak Mahindra Bank

Kotak Mahindra Bank
0 - 4 years
Mumbai
19 days ago
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Job Description

Process: Inbound Officer- Kotak 811 (On Payroll)

Location: Neptune Elements, Thane West
Employment Type: Full-Time | Direct Bank Payroll

Job Role:

Handle inbound customer calls for Kotak 811 products and services
Assist customers with banking queries and support
Identify customer needs and cross-sell relevant banking products
Ensure high customer satisfaction and service quality
Maintain accurate records of interactions and transactions
Follow banking policies and compliance guidelines

Eligibility:

Graduate in any stream (Mandatory)
Fresher & Experienced candidates can apply
Age: 20 - 30 Years
Excellent English communication skills

Salary: Up to 3,60,000 CTC (Based on interview performance)

Shift Details:

9-hour rotational shift between 8:00 AM - 8:00 PM
4 rotational week offs per month (initially)
6 week offs per month after 6 months confirmation

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Contact For More Details / Information

HR Dipti - 8856002***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Mumbai

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Keyskills: Inbound Process Customer Service Banking Process Customer Support Banking Voice Handling Customer Queries Banking Operations Solving Queries Calling Inbound Calls Voice Process Inbound Banking Products CSE Bpo Voice Telecalling Customer Care Customer Handling

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₹ 1.5-4 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Hiring For Inbound Officer // Any Graduate @Kotak Mahindra Bank

Home > Customer Success, Service & Operations - Other