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Walk-in || Customer Support Executive @ eClerx

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 Walk-in || Customer Support Executive

Job Description

eClerx is hiring Graduates for Pune (Hinjewadi) location for International Voice process !

Position : 50

Key Responsibilities:

  • Answering incoming calls from customers in a professional and courteous manner.
  • Listening actively to customers and asking probing questions to fully understand their needs and concerns.
  • Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.

Requirements:

  • Excellent verbal and written communication skills in English.
  • Previous experience in a customer service and sales role, preferably in a call center environment will be added advantage
  • Familiarity with basic computer skills and knowledge of CRM systems.

Education:

  • No B Pharm
  • Bachelor's Degree in any field is preferred. (2021 onwards pass out)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins

Contact Details:

Company: eClerx
Location(s): Pimpri-Chinchwad

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Keyskills:   Voice Support

 Fraud Alert to job seekers!

₹ 50,000-2 Lacs P.A

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