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Walk-in || Process Associate @ ATAIN

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 Walk-in || Process Associate

Job Description

Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated

supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client

information and job performance

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

Strong process orientation

High energy, High Integrity & Work Ethics

Strong interpersonal skills & ability to communicate effectively

Strong problem solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts

6 Months BPO or travel experience

Excellent Written and spoken communication, business technical writing

Computer Skills ability/experience using computer applications

Willing to work in a contact center environment with 24/7 rotational shifts

(including night shifts)

Open to work in a blended environment(Voice &Chat/Email

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: ATAIN
Location(s): Bengaluru

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Keyskills:   Customer Service Inbound Process Customer Support International Call Center Inbound Calls Voice Process International Voice Process International BPO

 Fraud Alert to job seekers!

₹ 1-4 Lacs P.A

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ATAIN

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