Job Description
Ready to shape the future of work?
At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting applications for the role of HRO- Employee Lifecycle Management
Job Location: Hyderabad
Work Mode: Work From Office
Shifts: Uk Shifts
Responsibilities
Employee Lifecycle Transactions
- Process employee lifecycle transactions including onboarding data changes, transfers, promotions, and separations.
- Track receipt of resignation letters and termination forms; generate and process termination documents in accordance with approved templates.
- Coordinate and calculate final settlements, offboarding payments, and related system updates.
- Notify relevant stakeholders (e.g., payroll, benefits providers, IT, third parties) of employee status changes.
- Develop and process layoff, severance, and death-in-service documentation per company policy and compliance requirements.
- Schedule exit interviews and analyze separation data to identify trends and improvement opportunities.
- To ensure accurate, timely and efficient execution of endtoend employee life cycle processes, ensuring compliance with HR policies and data quality To provide expert support to the HRBS team in terms of process & system knowledge and execution of analytical activities.
- Act as the subject matter expert for in-scope processes (HR Data Administration,) and market-specific knowledge, ensuring acquisition and cascade of these information to the operations
- Investigate & resolve process anomalies/ambiguities on employee data management as well as the HR systems and escalate to team lead as necessary
- Executes validation of employee data management & prepares control reports for certain critical data/processes.
- Ensure proper documentation of process updates on Standard Routines
- Gather and analyze transaction volumes and other relevant metrics to identify opportunities for process improvements
- Strong customer orientation & exceptional commitment to deliver quality service
- Experience in Success Factors/SAP
- It will be an added advantage if you have knowledge of SAP Reporting, MS Office, Power point and especially MS-Excel.
- Strong on calculation and MS-Excel formulas.
Qualifications we seek in you!
Minimum Qualification
- Bachelors degree. MBA (HR) would be an added advantage
- Delivers oral and written communications that have clarity and impact.
- Should have E2E HRO knowledge as work experience
- Hands-on experience with HRIS / ATS systems (e.g., Workday, ServiceNow, Taleo, SuccessFactors, Oracle).
- Should have managed a team of 300+ people
- Responsible for meeting the process SLAs, knowledge management
- Responsible for Publishing process KPI's, Metrics and Management Reporting.
- Assist team members in queries and process clarification.
- Connect with Customer to bridge process gaps.
- Identify areas of improvement and contribute towards adding value to customers
- Strong Quantitative and problem-solving ability: Ability to conceptualize HRO related technical problems and develop an Analytical Road map for them.
- Ability to challenge status quo & out of the box thinking
- People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others.
- Creates a team environment of accountability and commitment.
- Ability to work in diverse teams and with multiple stakeholders
Why join Genpact?
- Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: Human Resources - Other
Role: Human Resources - Other
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur
Keyskills:
HRO
Hr Ops
Employee Life Cycle
HR BPO
HRIS
Hr Shared Services
Employee Data Management
EDM
Employee Management
Employee Engagement