Job Description
*** Urgent Hiring For Specialist, Renewal Sales & Specialist, Sales Development with B2B SAAS Sales experience with International process Experience ***
***Communication should be excellent ( verbal & written )
**must have experience with" IT SAAS Sales Experience" with B2B environment ***
**must be from outbound calling profile
Location: Gurugram
CTC as per industry standard
Day shift ( Monday to Friday )
***(2+ years) experience in sales development, lead generation, or inside sales.***
2 years of experience in a customer service or sales role.
Prior experience in a high-volume calling environment and experience with Salesforce.com or a similar CRM
***Must have experience with Renewal sales/ Upselling / Cross selling ***
1. ROLE: Renewal Sales
DESIGNATION: Specialist, Renewal Sales
LOCATION: Gurugram
YEARS OF EXPERIENCE: 2 Years
Role and Key Responsibilities:
- Consistently achieve or exceed your revenue-based quota by selling renewals/products/services and offering upsell opportunities when applicable.
- Work within a dedicated territory for an established client.
- Own and deliver accurate weekly, monthly, and quarterly sales forecasts.
- Develop and maintain a mastery of product knowledge and technical understanding to effectively assess client needs and requirements.
- Successfully promote products or services and guide customers through strategic product adoption to accelerate their time to value.
- Analyze and utilize data to proactively identify and address at risk customers and uncover adoption opportunities.
- Independently resolve customer concerns and roadblocks, ensuring satisfaction and product usage.
- Effectively manage external competitive pressures and handle complex objections to retain and win new customers.
- Manage a high volume of customer contacts through phone and email each day.
- Ensure a high level of professionalism during all interactions with customers and prospects.
- Effectively partner with and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met.
- Collaborate with cross-functional teams and management to optimize sales processes and systems.
- Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner.
Key skills & knowledge:
- 2 years of experience in a customer service or sales role.
- Prior experience in a high-volume calling environment and experience with Salesforce.com or a similar CRM
- Prior success in achieving individual and/or team sales quotas and goals.
- Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships.
- A demonstrated aptitude for learning and optimizing new technology and data.
- An aptitude for leveraging AI-powered tools to optimize your workflow and drive results.
- Strong problem-solving skills.
- Well-developed emotional intelligence, including high levels of empathy and self-awareness.
- Excellent knowledge of Microsoft Office programs and strong
Educational Qualification: A bachelors degree.
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2. ROLE: Sales Development
DESIGNATION: Specialist, Sales Development
LOCATION: Gurugram
YEARS OF EXPERIENCE: 2+ Years
Role and Key Responsibilities:
- Manage a personal pipeline of prospects from initial outreach through qualification.
- Execute outbound prospecting strategies using phone, email, social media, and events.
- Responding to inbound leads with urgency, conducting deeper qualification conversations.
- Research accounts to understand key stakeholders, challenges, and buying signals.
- Collaborate with account executives to develop account-specific entry strategies.
- Schedule and participate in prospect meetings or demos, ensuring smooth handoffs.
- Track activity, conversion rates, and pipeline health in the CRM.
- Use AI-powered tools and market data to prioritize outreach and craft personalized messaging.
- Achieve and exceed monthly and quarterly pipeline generation targets.
- Provide feedback to marketing on lead quality and campaign performance.
- Share prospecting best practices with Associate Sales Development Representatives.
Key skills & knowledge:
- (2+ years) experience in sales development, lead generation, or inside sales.
- Track record of consistently achieving or surpassing lead-to-opportunity conversion targets
- Strong communication and discovery skills, with experience engaging prospects across multiple channels.
- Proven success in meeting or exceeding prospecting or pipeline generation targets.
- Ability to research accounts, uncover prospect needs, and tailor messaging accordingly.
- A growing proficiency in applying AI and analytics to refine prospecting, improve conversion, and manage pipeline health.
- Experience working with CRM tools (Salesforce.com preferred) and sales engagement platforms.
- Strong organizational and time management skills to balance prospecting volume with quality.
- Ability to collaborate effectively with account executives and marketing teams
Educational Qualification: A bachelors degree.
Call HR Ritun : 6289441*** ( share cv to WhatsApp)
***mandatory point: candidates must be comfortable for walk in interview in Gurugram**
notice period can be max 15 days to 30 days ...immediate joineers preferred
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time
Contact Details:
Company: click1
Location(s): Noida, Gurugram
Keyskills:
Renewals
B2B Sales
Upselling
Lead Generation
Saas Sales
Upsell
Cross Selling
Cross Sales
SAAS
Saas / Paas
Inside Sales
IT Sales
Salesforce CRM
Software Sales
Enterprise Sales
Demand Generation